Getting removed from AOLs Blacklist

Posted by admin on May 4, 2010; This entry is filed under Uncategorized.

I had a recent problem where our exchange server was blacklisted by AOL – I think this was because we didn’t have a custom Reverse DNS record setup for the mail server (IE our RDNS was bt-so-and-so.btaddressspace.com and should have been mail.ourdomain.com) – we sorted this out via our ISP – in this case it was Nildram – which is now owned by… You guessed it – TalkTalk! (Or Opal group as that is the parent company).

But that does not correct all the problems – because we had this incorrect RDNS, we had been blacklisted by AOL – I have applied to have our mail server removed – If you have the same problem, please see instructions for removal here.

When I get the problem completely resolved, I will post further details…

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